FAQ
If the item you purchased isn't working properly the first think you should do is REPLACE the battery, that is the #1 Cause of a defective item, next thing you should do is make sure the device isn't next to anything that would mess with sensors and or magnetic fields, for example phones, printers, AC Units, etc. all of those things could be causing your issue, specifically the Music boxes use ultrasonic sensors so if there is too many reflections or it is pointed at a window or fabric, rugs, etc. all of these things can cause an issue with the sensors. If the issue persists, contact us and ask for an exchange!
At KJKProducts we strive to ensure that all of our customers are taken care of and are happy with their purchase, if your not satisfied with your purchase we can try to possibly exchange for an item of the same value or of more value with a small upcharge, we do not offer full refunds unless the device is "Acting Up" or is defective and or damaged upon arrive (an exchange must happen within 7 days of arrival date)
Yes! We offer wholesale pricing for places of business and or brick-and-mortar stores that wish to sell our products "In House" we offer great deals for wholesale B2B businesses and strive to make fast deliveries, our wholesale pricing will be sent to you as soon as the form under "Wholesale" at the top of the home page and or the bottom of the home page is filled out!